Shipping Policy

Thank you for shopping with us! We strive to ensure your engraved fingerprint jewelry arrives safely and on time. Below is our shipping policy to help you understand the process.

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Order Processing Time

• All orders are custom-made and take 3–5 business days to process before shipping.
• During peak seasons or promotions, processing times may extend to 7–10 business days.
• You will receive an email confirmation once your order is shipped.

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Shipping Options & Delivery Times

We offer the following shipping options:

• Standard Shipping (5–7 business days): Reliable and affordable delivery for most orders.
• Expedited Shipping (2–3 business days): Faster delivery for when you need your order sooner.

Delivery times are estimates and may vary depending on location and carrier services.

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Shipping Costs

Shipping costs are calculated at checkout based on the shipping method, destination, and weight of the package.

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International Shipping

• We ship to select countries worldwide.
• Delivery times for international orders typically range from 7–21 business days depending on customs and local delivery services.
• Customs Duties & Taxes: International customers are responsible for any additional customs fees, duties, or taxes.

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Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor its progress.

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Shipping Address

Please ensure your shipping address is accurate. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

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Lost, Stolen, or Damaged Packages

• If your package is lost or stolen, please contact us at [Your Customer Support Email] for assistance.
• We are not liable for packages marked as "Delivered" by the carrier.
• If your item arrives damaged, notify us within 48 hours of delivery with photos, and we’ll assist you in resolving the issue.

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Contact Us

For questions or concerns about shipping, reach out to us at envorpixel@gmail.com

We’re here to help and ensure your personalized jewelry reaches you safely and on time!