Thank you for choosing our custom engraved jewelry! Due to the personalized nature of our products, we are unable to accept returns or offer refunds once an order has been completed. Each piece is made uniquely for you, and we take great care to ensure it meets our high standards of quality and craftsmanship.

No Returns or Exchanges

• All sales are final and cannot be returned or exchanged.
• Personalized items, including engraved products, are made to order and cannot be resold or altered.

Damaged or Defective Items

We stand behind the quality of our products. If your order arrives damaged or defective, please follow these steps:

1. Contact us within 48 hours of receiving your order at envorpixel@gmail.com
2. Provide your order number and photos of the item and packaging to help us assess the issue.
3. Upon review, we will work with you to provide a replacement or resolve the issue promptly.

Order Cancellations

• Orders can be canceled within 24 hours of purchase by contacting our support team.
• After 24 hours, production begins, and cancellations are no longer possible.

Contact Us

If you have any questions or concerns, please don’t hesitate to reach out to us at envorpixel@gmail.com.

We appreciate your understanding and support of our custom, handcrafted products.